Frequently asked questions

Yes. Remove.tech is able to detect accounts across major social platforms that present themselves as your brand or an official channel when they are not. These can include:

• Fake brand pages
• Impersonated customer support accounts
• Profiles using your logo, brand name, or trade dress
• Accounts promoting counterfeit or scam offers under your identity

By surfacing these quickly, Remove.tech enables brand and social teams to act before large numbers of consumers are misled.

Yes. Remove.tech supports the major global social platforms used by brands and scammers alike. It can detect misuse of your:

• Brand name and variants
• Logos and product imagery
• Creative content used in adverts and organic posts

Monitoring these platforms together gives brands a more accurate view of how their identity is being used – or abused – online.

Yes. Remove.tech is able to detect patterns where individuals or groups set up fake “support” channels for your brand on messaging platforms. These accounts often:

• Ask customers for payment or sensitive data
• Redirect people to scam websites
• Pose as official escalation or complaints channels

By spotting these accounts and linking them to broader identity patterns, Remove.tech gives brands tools to warn their customers and take action where possible.

Remove.tech monitors for reuse and re-contextualisation of your creative assets. This can include:

• Product photos being reused in fraudulent ads
• Clips from brand campaigns being cut into scam videos
• Screenshots of your website being used to fake legitimacy

By matching those assets back to your originals and checking the identity of the accounts using them, Remove.tech helps you spot when your creative work is being weaponised against your own customers.

Remove.tech uses a mix of:

• Brand asset recognition (name, logo, imagery, look and feel)
• Behavioural and network analysis (who the account interacts with, how often, and in what way)
• Identity signals, where available, to connect multiple impersonation accounts back to the same actor

Fraudulent ads and profiles often share common traits such as directing traffic to scam websites, using unnatural engagement tactics, or running short-lived campaigns across multiple accounts. Remove.tech is designed to detect these patterns at scale.

Yes. Remove.tech can monitor alternative and community-driven platforms where abuse often starts away from mainstream visibility. These channels are frequently used to:

• Organise counterfeit distribution
• Share links to fake stores and phishing pages
• Run invite-only scam operations

By including them in monitoring, Remove.tech helps brands address the full lifecycle of abuse, not just the public facing front.